Manchester / Marketing, PR & Digital

Senior Graphic Designer

About Us

Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything that we do - and that’s what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter.

We’ve been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.

Our Travel Counsellors are supported by a team of over 300 super talented people in our Support Offices to help them create unique, inspiring and exciting experiences for their customers, whilst building lasting personal relationships that bring them back to us, time and time again.

Our unique approach within the workplace – as well as towards customers – has seen us receive numerous awards and accolades, including being named as The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen’s Award for Enterprise in the Innovation category!

We are currently expanding at a phenomenal rate – on the back of what is our record year in terms of revenue (over £930m) - and so are looking for outstanding individuals to join our dedicated Head Office team, to help the company continue to flourish.

About the Role

*Please Note - this role is maternity cover and will be a nine-month fixed-term contract.

Joining as a Senior Graphic Designer, you will lead and motivate a team of two designers to deliver a challenging schedule of design and creative projects. The team sits within the wider marketing team but is a key enabler and support to a multitude of stakeholders and functional areas and five distinct audiences/communities (customers, TCs, colleagues, suppliers, clients) and the overall brand, so an audience-centric approach is essential.

The marketing team is going through a growth period, and we’re looking for someone with significant experience in a design or creative leadership role managing teams and workflows to deliver exceptional, timely results. You will be accustomed to working collaboratively with a small, busy team; this is a hands-on role that will require you to personally prepare high-quality design work across multiple channels, both digital and print, alongside the wider team and project management. You’ll bring creative flair, strong organisational and interpersonal skills, and a great eye for detail.

As with every management role at Travel Counsellors, you will look for ways to drive efficiencies and improvements, and won’t be fazed by shifting priorities and the need to respond quickly yet creatively to market conditions. B2C and B2B experience is welcomed; experience designing for a premium brand would be an advantage.

Key Accountabilities

  • People management and development
  • Creative concept development
  • Co-creative direction of brand photography and video
  • Project, workflow and process management
  • Agency and freelancer briefing and management, as required
  • Creation and supervision of the production of high-quality artwork, assets templates and materials across a variety of digital and print channels including digital publishing platform templates and video
  • Event branding – supporting the events team in producing collateral, event materials, and theming.
  • Defining asset and artwork management processes.

Skills/Experience Required

  • 10+ years’ in graphic design roles, including demonstrable print and digital experience.
  • Previous in-house or client-side experience would be advantageous.
  • Experience managing a small Graphic Design team.
  • Experience using Project Management tools, such as Trello.
  • Previous experience using CMS, design/editor tools (ideally Adobe Creative Suite) or back-office solutions.
  • Experience using Foleon or similar digital publishing platforms would be advantageous.
  • Video creation/editing skillset is desirable.

Our Benefits

Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits including:

  • A competitive basic salary + annual company bonus
  • Flexible hybrid working model (2 days home, 3 days office)
  • Career development and promotional opportunities
  • 25 days holidays (increasing to 28 after 5 years of service)
  • A Moments That Matter day (annually)
  • Enhanced Maternity / Paternity pay
  • Holiday buy and sell (up to 5 days per year)
  • 3 paid days charity leave
  • Company events, socials, and incentives
  • 3x annual salary death in service benefit
  • Company Pension scheme
  • Costco Membership
  • Salary sacrifice, company car scheme
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Free breakfast, fruit, and hot/cold beverages
  • Referral scheme
  • Employee discount
  • Private Medical Insurance (taxable benefit) or Healthcare Cash Plan (costs incurred by employees)

Apply now with a copy of your most recent CV and a member of the recruitment team will be in touch. 

Apply Now

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