Manchester / Legal


Role Summary

As part of our Legal team you will assist with a varied international workload and be a key first point of contact for anyone who is looking for help with a legal or health and safety issue.

You will support the team with basic legal work and co-ordinate the administration of the department. In addition, you will gain exposure to a range of health & safety matters supporting the Group Health & Safety Manager.

This is an important role within the team and will involve cross functional working with a range of key stakeholders.

Key responsibilities

  • Advising on and assisting with customer complaints, small legal claims and miscellaneous queries (both legal and H&S).
  • Maintaining various trackers and reports, including a legal claims tracker, contracts tracker and H&S tracker.
  • Assisting with data protection matters such as responding to right to be forgotten and subject access requests.
  • Managing a business wide contracts project in order to implement a robust contracts management system.
  • Issuing contracts for signature (largely by e-signature), monitoring progress and ensuring that they are signed and returned.
  • Ad hoc administration and e-filing.
  • Assisting the Group Health & Safety Manager with supplier self-assessment questionnaire process and other supplier due diligence.
  • Supporting the financial management of the department including administering the purchase order process; arranging for the payment of invoices and court orders / settlements; and maintaining a budget tracker.
  • Helping the Group General Counsel & Company Secretary with the maintenance of the company’s statutory books and records.
  • Supporting the Legal team with legal research and basic contract review.
  • Assisting the team with the legal and H&S work associated with Travel Counsellor’s international businesses.
  • Managing the Legal and Data Protection Officer’s mailboxes and the post.
  • Creating and maintaining effective documentation in relation to the Paralegal role including precedents, process flows and guidance notes.

Skills & Experience

Professional qualifications & experience

Education: As a minimum, law degree or graduate diploma in law.

Work experience: Customer service and/or office experience is essential.

Technical skills

Proficient in Microsoft Office.

Other key skills

  • Enthusiastic and willing to learn.
  • A team player.
  • Excellent communicator both verbal and written.
  • The self confidence to deal with challenging situations and difficult communications.
  • Strong attention to detail.
  • Common sense and pragmatic approach.
  • Able to work in an agile, high pressured environment and can respond quickly to stakeholder needs.
  • Experience in managing multiple priorities to tight deadlines.
  • Comfortable working with a wide range of stakeholders and able to build and develop strong relationships.
  • Self-motivated and able to work without strong guidance.
  • Highly organised and provides timely responses.
  • Reliable.
  • Adaptable and flexible.
  • Seeks to find new and better ways of doing things.
  • Very professional approach to work.

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