Manchester / Operations

Airfares Executive

At a Glance

Working closely with the management team and the flights department, this role will ensure that all airfares and airline related updates are loaded, communicated and promoted correctly and effectively to maximise bookings and to minimise costs.

Main Duties and Responsibilities

  • Operating fares management tool provided by Travelport, executing the company‚Äôs distribution plan for our various contracted deals
  • Checking airfares are loaded and carrying out regular airfare audits, requesting missing content where applicable
  • Managing the individual PCCS allocated to Travel Counsellors, ensuring the correct/relevant content is loaded
  • Managing email communications from airline partners, including fare updates, special offers, product news, fuel/tax increases/decreases
  • Forwarding these communications, in a clear but concise manner, to our Travel Counsellors and internal departments
  • Updating the airline section of the Intranet, ensuring content is accurate and relevant. Also posting updates on message boards and internal social media channels
  • Point of contact for any GDS fare issues and queries raised by our Travel Counsellors and internal departments
  • Updating and maintaining airfare/airline configuration settings in our back office and Travel Counsellor facing systems
  • Liaising with airline partners and the GDS where applicable to solve booking/pricing problems, whilst protecting margins
  • Maintaining and managing the list of SI entries provided by airlines on certain airfares, ensuring that these are up to date in back office systems and shared folders

Skills Required

  • Experience in a similar role desirable but not essential
  • GDS trained at an advanced level (preferably Galileo)
  • Familiar with fare distribution/management tools
  • Extensive airfare knowledge, including seat only/corporate/IT/specialist fares
  • Excellent interpersonal skills, with warm & enthusiastic manner
  • Attention to detail and strong organisational skills

Apply Now

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