Franchise Sales Executive

About Us

Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything that we do - and that’s what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter.

We’ve been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.

Our Travel Counsellors are supported by a team of over 400 super talented people in our Support Offices to help them create unique, inspiring and exciting experiences for their customers, whilst building lasting personal relationships that bring them back to us, time and time again.

Our unique approach within the workplace – as well as towards customers – has seen us receive numerous awards and accolades, including being named as The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 and 2024 (Large Company) as well as being the first travel company to be awarded the Queen’s Award for Enterprise in the Innovation category!

We are currently expanding at a phenomenal rate – on the back of what is our record year in terms of revenue (over £930m) - and so are looking for outstanding individuals to join our dedicated Head Office team, to help the company continue to flourish.

Role Overview

We are recruiting Franchise Sales Executive to support one of the strategic drivers of growth for Travel Counsellors. We are seeking a motivated and dynamic Franchise Sales Executive to join our team and drive the growth of our travel franchise network across the UK. The ideal candidate will have a strong sales background, excellent communication skills and a passion for building relationships.

Principal Accountabilities

• Franchise Recruitment: Support the team withidentifying potential franchisees through networking,prospecting and outbound calling.

• Sales Process Management: Support the franchise sales process frominitial inquiry through to franchise agreement using our CRM

• Lead Generation: Support the strategies to generate new leads, including attending events andleveraging online platforms.

• Consultative Selling: Provide prospective franchisees with information about the business model, financial expectations, training, and support. Offer a consultative approach to help them make informed decisions.

• Relationship Management: Build andmaintain strong relationships with potential and existing franchisees to ensure a smooth onboarding process and ongoing collaboration.

• Performance Reporting: Track and report on sales metrics, pipeline progress, and franchisee performance to senior management. Use CRM tools to manage leads and activities efficiently.

Required Skills/Experience

• Level 3 or 4 NVQ/SVQ in Sales or Marketing or equivalent vocational qualifications

• Degree in business,marketing or a related field (preferred but notrequired).

• Sales and customerexperience.

• Familiarity with various franchise models and business operations.

Our Benefits

Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits including:

• A competitive basic salary + annual company bonus
• Flexible hybrid working model (2 days home, 3 days office)
• Career development and promotional opportunities
• 25 days holidays (increasing to 28 after 5 years of service)
• A Moments That Matter day (annually)
• Enhanced Maternity / Paternity pay
• Holiday buy and sell (up to 5 days per year)
• 3 paid days charity leave
• Company events, socials, and incentives
• 3x annual salary death in service benefit
• Company Pension scheme
• Costco Membership
• Salary sacrifice, company car scheme
• Cycle to Work Scheme
• Employee Assistance Programme
• Free breakfast, fruit, and hot/cold beverages
• Referral scheme
• Employee discount
• Private Medical Insurance (taxable benefit) or Healthcare Cash Plan (costs incurred by employees)