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Comprehensive marketing support
We support you with regular marketing activity. From social media pins for you to use, to full-on marketing campaigns to your database, we'll help with all aspects of marketing your business.
More about our toolsHow we support your travel business
With our head office as your back office, award-winning technology and global support, at Travel Counsellors, we free you up to do what you do best - fulfilling dreams and creating memories.
We go above and beyond as standard
There is no more comprehensive support for a franchise owner than with Travel Counsellors. Simply put, we’re not successful until you are. That’s why with Travel Counsellors, it’s a partnership, and it’s why we have a 60/40 fee structure. The level of support you’ll receive to run and succeed in your business is unrivalled. From admin, finance, marketing, product, IT, business support, technology and everywhere in between - we’ve got you covered. You’re the reason for our brilliant head office team. They’re here for you.
Types of support we provide
Whatever help you need, our 360°, wrap-around support covers your whole business.
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24/7 Duty Office
Expert and emergency support, 24/7. There for you, and there for your customers when travelling
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Relationship Management
Our ILM-qualified Relationship Managers are here to guide you, providing training and advice that grows your business step-by-step.
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Cutting-Edge Technology
Create and manage your bookings seamlessly with our world-class platform, Phenix, ensuring a smooth and secure experience for you and your clients.
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Product & Commercial
Our commercial team negotiate the most competitive rates with the world’s best travel suppliers - giving you an almost endless product inventory.
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Global Expertise
Tap into the insights of 2,000+ Travel Counsellors across six countries. This diverse network provides a wealth of knowledge to help you curate tailor-made travel experiences.
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Marketing Resources
Our talented marketing team creates assets for you to use and provides the tools and training to create your own. We’re also on hand with plenty of top tips on how to market yourself in your local area.
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Lifelong Learning
With over 500 courses in our e-learning hub, you can stay ahead of travel industry trends, refine your skills, and grow your expertise.
We help you grow
Find out more about what we do to keep you and your business ahead of the game.
Meet our Support Team
At Travel Counsellors, our people are our biggest asset. Our global support team have always got your back, as, simply put, we're not successful until you are.
“I love to be able to provide support and guidance that really makes a difference to our Travel Counsellors businesses.”
400+ expert colleagues dedicated to supporting you
25 years' experience helping people build successful businesses
“I love being a coach because it’s great to know I’m helping new franchisees build the foundation of their very own business.”
