What do we do?
What better way to show what our franchisees do every day than have our customers do it for us. Each video here was taken by one of our customers and sent in to us via social media.
We’re a global travel business with customer care in our DNA. We empower brilliant people with a passion for travel to run their own corporate or leisure travel businesses, taking care of the travel arrangements of more than 450,000 customers each year.
Travel Counsellors globally
itineraries booked annually
the year we were founded
The innovative, entrepreneurial spirit that Travel Counsellors was founded on over 20 years ago is as life-changing now as it was then. Travel Counsellors was born out of the desire to serve customers with the best travel experiences possible, and to create inspiring career opportunities for people who have a passion for travel.
Now operating as a truly international business across seven countries including The UAE, we’ve come a long way since we were founded in England in 1994.
What better way to show what our franchisees do every day than have our customers do it for us. Each video here was taken by one of our customers and sent in to us via social media.
We’re in the business of changing lives. We nurture a people-first culture, with care at the heart of everything we do.
When it comes to travel, it’s important to know you’re booking with someone you can trust. As a company that truly cares, we place trust at the centre of everything we do. Our business model is built on establishing trusted personal relationships with our all of customers, whether that’s our leisure holidaymakers or our business travellers.
We underpin our unique personal service with our own extensive financial protection for customers. As well as the reassurance that work in partnership with thousands of hand-picked suppliers and trusted travel providers around the globe to ensure our customers receive the highest possible levels of protection, care, support and service wherever and whenever they travel with us.
“You'll be empowered to work on things you're passionate about. You'll be given autonomy. Your ideas will matter.”
400+ Members of support staff internationally
Repeat booking rate over 60%
“I love caring for my customers and growing my business as a result. Joining Travel Counsellors is the best thing I’ve done.”
Watch our short video and hear from Steve Byrne, CEO of Travel Counsellors, as he explains how our business works. He talks about the ethos of caring for customers and support for each other that underpins our people-based culture.