Comprehensive marketing support
We support you with regular marketing activity. From social media pins for you to use, to full-on marketing campaigns to your database, we'll help with all aspects of marketing your business.
More about our toolsHow we support your business
We'll help support your business with marketing, technology, IT support, industry knowledge and updates, and your own personal development.
Giving you above and beyond
There is no more comprehensive support for a franchise owner than with Travel Counsellors.
Simply put, we’re not successful until you are. That’s why with Travel Counsellors, it’s a partnership, and it’s why we have a 60/40 fee structure.
The level of support you’ll receive to run and succeed in your business is unrivalled. From admin, finance, marketing, product, IT, business support, technology and everywhere in between - we’ve got you covered.
You’re the reason for our brilliant support team. They’re here for you.
What does the support look like?
Whatever help you need, our 360°, wrap-around support covers your whole business.
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Duty Office
Expert and emergency support, 24/7. There for you, and there for your customers in resort
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Business Development
Personal coach for expert guidance, training and support with every aspect of your business
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Admin Support
From third-party liaison to ticketing, documentation, client payments and much more; you can leave the admin to us
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Helpdesk & IT
Technical and logistical support to keep your business running smoothly and securely
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Operations
Schedule changes, flight cancellations, accommodation issues; our Ops team have all situations covered
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Product & Commercial
Our commercial team negotiate the most competitive rates with the world’s best travel suppliers
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Global Team
1,800 caring Travel Counsellor colleagues. Local expertise, globally
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Marketing
Our talented marketing team are always on hand to promote you and your business
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Continual learning
Over 500 relevant e-learning courses keep you and your business on the front foot
One monthly fee to cover all your business costs
For AED285 + VAT a month, we'll cover all your day-today business needs
- Trade Licence
- Laptop, Printer and IT support services
- Access to our dynamic packaging system
- Extensive financial protection
- Dedicated business development coaching, marketing and operational support
- Access to our 24/7 Duty Office for you and your customers
- AED285 + VAT per month
Improving your Business
Supplier partnerships
From exclusive educationals and events, to regular supplier training days, you'll constantly benefit from our fantastic supplier relationships.
More about our benefitsMeet our Support Team
At Travel Counsellors, our people are our biggest asset. Our global support team have always got your back, as, simply put, we're not successful until you are.
“I love to be able to provide support and guidance that really makes a difference to our Travel Counsellors businesses.”
400+ expert colleagues dedicated to supporting you
years' experience helping people build successful businesses 25
“I love being a trainer because it’s great to know I’m helping new franchisees build the foundation of their very own business.”
Joining Travel Counsellors is the best career decision I have ever made. I am able to manage my schedule and workload around the needs of my son. The Travel Counsellors systems and support team are outstanding— Adele Engelbrecht - Gold Travel Counsellor UAE
