Meet our TC... Banani Sharma
Dubai has been my second home since 2003, and I’ve had the opportunity to have worked in one of the top resorts here, followed by a decade with one of the most prestigious Hotel Representation Companies in the world. As such, the wanderlust never diminished and only has grown stronger with time.
Our little family of 3 has been extremely fortunate to have travelled to over 45 destinations across Europe and the Americas (US & Canada). The bucket list is still long.
I joined Travel Counsellors in April 2021, I look forward to passing on my passion for travel to my customers.
Our Marketing Manager, Katie McMichael sat down with Banani to find out how her journey with Travel Counsellors has been thus far.
Why did you join Travel Counsellors?
I joined Travel Counsellors as it gave me the right opportunity to combine my travel knowledge as a hospitality professional and 17 years of customer service skills to create tailor-made journeys for my clients. Be it a staycation, a romantic getaway, a family adventure or a friends reunion.
By joining Travel Counsellors, I have more freedom to plan my day, prioritise my time, be available for my clients without being distracted, have a better work-life balance and put the customer needs first!
I love travelling and have always enjoyed researching & creating itineraries for my travel to the minutest detail and upon research, I realized that the products and services offered by Travel Counsellors help me create a complete Travel experience (from flight bookings to hotel accommodation to airport transfers to car hire to booking local tourist attractions etc)
What did you like about the onboarding or induction process?
I loved the transparency of the entire process. The 3 weeks of training is fantastic and the continuous marketing support, the weekly TCTV updates and operational support is phenomenal.
What advice would you give other people thinking to join Travel Counsellors?
If you love customer service, are willing to go the extra mile for your client and ready to take on the thrills & chills of being an entrepreneur, join Travel Counsellors!