What can I sell as a Travel Counsellor?


"The amount of information available to people online has become overwhelming. People want the advice of a travel expert to cut through all of that, and travel professionals can feel confident that their skills are highly desirable." Abdo Basmaji - Leisure - Joined 2016

My name’s Abdo, and I became a Travel Counsellor in 2016. Prior to joining, I had a varied background in different travel businesses, both in my home country of Syria, as well as here in Dubai. I’d worked for a hotel wholesaler, a premium travel operator, and held airline corporate sales and account management roles. So, I had a well-rounded travel background, despite having originally studied chemistry at University!

I did my own research when looking for my next move, and I found Travel Counsellors from a Google search. I was quickly wowed by the opportunity - I wanted the freedom to run my own business, but not the overheads or the risk! I needed the purchasing power, the technology, the brand and the support of a large, successful business - and in Travel Counsellors, I found all of that, and more! I arranged to meet Holly from the Support Team in Dubai, I attended a discovery Day, and was totally convinced it was for me. I joined Travel Counsellors soon after.

My business is a mixture of corporate and leisure travel. Most of my business has come from referrals - long-standing contacts, former clients, colleagues and friends. It has been secured on the strength of my personal contacts, and has been building and growing organically over time.

"Now I never have limitations in terms of what I can sell, source or put together to fulfil the needs of my clients. I can take the initiative and find exactly the right solutions for them."

I’ve loved building up my business and I feel that, unlike in previous roles, now I never have limitations in terms of what I can sell, source or put together to fulfil the needs of my clients. With Travel Counsellors, I’ve never come across a scenario where I couldn’t help - I can take the initiative and find exactly the right solutions for my clients. I use our in-house booking platform, Phenix, and the GDS and together I have everything I need at my fingertips for both leisure and corporate clients.

I always had a passion for travel and make sure that I make the most of that with my own Travel Counsellors business. I can work from anywhere, as long as I have my laptop, a phone and a Wi-Fi connection! Recently, I’ve been travelling a lot in Europe, and have had some great Fam trip opportunities with Travel Counsellors - I've been to France, Switzerland, Sri Lanka and the Maldives. I’ve got so many countries still on my ‘to visit’ list!

When I’m not working, I enjoy catching up with friends; going out trying new places for good music and drinks. I have a favorite spot in a library café where I enjoy reading travel magazines and books. I travel locally on weekends or abroad, when I can, and sometimes I switch off with a good book or play the role of a master chef; well, I try! But I’m always on hand for my customers, thanks to the fact that I can work from anywhere!

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Becoming a Travel Counsellor brings with it exciting opportunities. But we understand that you may have questions to make the best choice for yourself. That's why we're here to help. Speak to one of our experts today to learn more about travel agent jobs.

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