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Marketing tools and support
From social media pins for you to use to full-on marketing campaigns for your database, we’ll provide the tools and guidance for marketing your business.
More about our toolsHow we support your travel business
Our support covers every base, from marketing, technology, and IT, as well as industry knowledge and your own personal development.
We go above and beyond as standard
Travel Counsellors offers the most comprehensive support imaginable for franchise owners.
We’re not successful until you are, which is why we’re all about partnership. It’s also why we offer a 60/40 fee structure, so you get 60% of the commission on sales. And for that 40%, we’ll provide you with unrivalled support and continuous investment in your business.
And the level of assistance you’ll receive from our support team is unmatched. Whether you have questions, need guidance, or require hands-on support, our dedicated team is here to help you every step of the way.
Types of support we provide
Whatever help you need, our 360° wrap-around support covers your whole business.
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24/7 Duty Office
Receive round-the-clock expert assistance to ensure you always have support when you — or your customers — need it most.
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Relationship Management
Our ILM-qualified Relationship Managers are here to guide you, providing training and advice that grows your business step-by-step.
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Cutting-Edge Technology
Create and manage your bookings seamlessly with our world-class platform, Phenix, ensuring a smooth and secure experience for you and your clients.
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Product & Commercial
Our commercial team negotiate the most competitive rates with the world’s best travel suppliers - giving you an almost endless product inventory.
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Global Expertise
Tap into the insights of 2,000+ Travel Counsellors across six countries. This diverse network provides a wealth of knowledge to help you curate tailor-made travel experiences.
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Marketing Resources
Our talented marketing team creates assets for you to use and provides the tools and training to create your own. We’re also on hand with plenty of top tips on how to market yourself in your local area.
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Lifelong Learning
With over 500 courses in our e-learning hub, you can stay ahead of travel industry trends, refine your skills, and grow your expertise.
We help you grow
Meet our Support Team
At Travel Counsellors, our people are our biggest asset. Our global support team have always got your back, as, simply put, we're not successful until you are.
“I love to be able to provide support and guidance that really makes a difference to our Travel Counsellors businesses.”
300+ expert colleagues dedicated to supporting you
25+ years' experience helping people build successful businesses
“I love my role in learning: it’s great to know I’m helping new franchisees build the foundation of their very own business.”
