A window into our world

Besides providing unforgettable holiday memories, Travel Counsellors are famous for their world-leading customer service. And by running a business based on personal relationships and getting to know the customer inside out, it comes naturally.

We’re delighted to have secured a place on a prestigious listing in the UK in recognition of our international sales growth in the last 12 months. This is the seventh time we've been ranked in the Sunday Times HSBC International Track 200.

The ‘myTC’ app is just one of the digital tools our Travel Counsellors have at their disposal. Since its launch, the app has seen a 20% increase in the conversion rate of quotes to bookings, when compared to other digital marketing tools.

Our Annual Gold Weekend is an opportunity for our high-flying business owners to enjoy a well-earned break to recognise their incredible hard work and celebrate their achievements in style.

When you start your own business, there is a lot to think about. But there are plenty of fun things to be done too, and one of these is creating your very own office.

When you're considering starting your own corporate travel business it's essential to have strong commercial relationships and agreements with suppliers, giving you the ability to provide the travel solution your clients require at competitive prices.

It’s not just the kids that love a good story – they are what make us tick, from a plot in soap, a good book, play or snappy headline that captures our attention, such as the recent ‘travel agent secures booking whilst in hospital’.

Caring and kindness are not just ‘nice things to do’ – this is a key trend showing a customer that you care like a friend, be that through face to face interaction or sharing such positive stories on social media.

Our franchisees can sell the product which is exactly right for the customer, they wow their customers with a level of service they can’t get elsewhere and they keep them coming back time and time again.