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Comprehensive marketing support
We support you with regular marketing activity. From social media pins for you to use, to full-on marketing campaigns to your database, we'll help with all aspects of marketing your business.
More about our toolsHow we support your business
We'll help support your business with marketing, technology, IT support, industry knowledge and updates, and your own personal development.
Giving you above and beyond
There is no more comprehensive support for a franchise owner than with Travel Counsellors.
Simply put, we’re not successful until you are. That’s why with Travel Counsellors, it’s a partnership, and it’s why we have a 60/40 fee structure.
The level of support you’ll receive to run and succeed in your business is unrivalled. From admin, finance, marketing, product, IT, business support, technology and everywhere in between - we’ve got you covered.
You’re the reason for our brilliant head office team. They’re here for you.
What does the support look like?
Whatever help you need, our 360°, wrap-around support covers your whole business.
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Duty Office
Expert and emergency support, 24/7. There for you, and there for your customers in resort
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Business Development
Personal coach for expert guidance, training and support with every aspect of your business
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Helpdesk & IT
Technical and logistical support to keep your business running smoothly and securely
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Product & Commercial
Our commercial team negotiate the most competitive rates with the world’s best travel suppliers
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Global Team
1,900+ caring Travel Counsellor colleagues. Local expertise, globally
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Marketing
Our talented marketing team are always on hand to promote you and your business
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Continual learning
Over 500 relevant e-learning courses keep you and your business on the front foot
One monthly fee to cover your business costs
For R500 + VAT a month, we’ll cover your day-to-day business needs:
- Unique Financial Protection Plan
- Package Travel directive & all legal compliance
- Marketing tools. Technology. Ticketing.
- A local Head Office to support you in all aspects of your business
- Leisure and Corporate Travel Website
- Admin processing
- 500 + VAT per month
Scale your business
Find out more about what we do to keep you and your business ahead of the game.
Exclusive TC Educationals
From exclusive supplier educationals and events, to regular supplier training days, you'll constantly benefit from our fantastic supplier relationships.
More about our benefitsMeet our support team
At Travel Counsellors, our people are our biggest asset. Our global support team have always got your back, as, simply put, we're not successful until you are.
“I love to be able to provide support and guidance that really makes a difference to our Travel Counsellors businesses.”
Many expert colleagues dedicated to supporting you
years' experience helping people build successful businesses 26
“I love being a trainer because it’s great to know I’m helping new franchisees build the foundation of their very own business.”
I really cannot believe to what extent Travel Counsellors will go, to make my world super easy, super high tech and super modern.— Nina Gerdener - Gold Travel Counsellor
