Our tools are the best in the business

We are continually investing in technology to keep us and you ahead of the competition. That’s what enables us to provide one integrated digital platform so that you can do your job, brilliantly, every day.

Technology that works for our team and our customers

We’re a proud technology-enabled travel business. If our Travel Counsellors have an idea of how we can use technology to drive innovation for customers, we’re all ears.

The best digitally-enabled platform in the industry

Our integrated booking platform, Phenix, allows you to create and send bespoke itineraries to your customers. As a Travel Counsellor, you’ll have a say in its ongoing development. We created it for you, to provide unparalleled service to your customers.

Phenix - your unique competitive advantage

Our in-house booking platform, Phenix, provides you with one easy to use, integrated system for everything you'll need.

Sell what’s right for your customer

  • 450,000 types of filtered, searchable accommodation
  • Attractions, cruises, tours – all in one place

Get the best price

  • Automated price comparison
  • Access to 1,000s of approved, trusted suppliers

Global buying power, local expertise

  • Over 1,000 direct contracts with major suppliers
  • More than 40 trusted DMC partners around the globe

One integrated digital platform

  • All your transactions in a central location
  • Booking platform and contacts synced with customer app

Increased conversion with myTC app

  • Get convenient, bespoke quotes for your customers through our app
  • Increased conversion of 25% using the app

Your feedback counts

  • You have a say in helping to shape our technology
  • Tech updates are released every three weeks

Is it hard to learn a new system?

Charmaine Higgins, Travel Counsellor

"Phenix is intuitive and easy to use. You’ll be fully trained, and you won’t believe how simple it is. It’s brilliant having all our tools in one place."

> More about our training

What can I sell?

Tinyiko Likhuleni , Travel Counsellor

"You’ll have total freedom to sell what’s right for your customer, from bespoke tailor-made itineraries to third-party tour operators. It’s your call whether to specialise or sell everything!"

> More about how it works

Will I get any support?

Nina Gerdener, Gold Travel Counsellor

"The support network is amazing. I regularly meet up with other Travel Counsellors in my area. And head office are always just a call, Skype or screen-share away for help and advice."

> More about our support

Phenix and myTC – the ideal combination

Phenix, and the integrated myTC mobile app, are perfect complementary tech partners. Together they provide engaging quotes, bespoke itineraries and real-time travel updates to your customers, pre-, mid-, and post-travel.

myTC – your ‘TC’ in your pocket

Find out why our customers and our Travel Counsellors love our app, and how it has helped us achieve a 25% increase in conversion.

Move your business forward, constantly

As a Travel Counsellor, you’ll want yours to be the best travel business possible. So, you’ll always be learning.

"Our myTC app has made a big difference, not only the level of service I can offer my customers, but the increased success I have with conversions and customer engagement by using it. "

Chantel Smuts
Travel Counsellor

Interested in becoming a Travel Counsellor?

Its a big decision, that's why we're on hand to help you.

Speak to one of the team