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TC Life

Travel Counsellors 1st Virtual Conference. Build Back Better was our theme...

Travel Counsellors hosted our first-ever virtual conference on the 26th of March 2021. It was a day event and then we enjoyed the evening together.

Travel Counsellors are more ambitious this year than any other year.

During the day Travel Counsellors heard from

  • Mladen Lukic, Travel Counsellors GM
  • Steve Byrne, CEO
  • Kieran Hartwell - Managing Director of Corporate Travel
  • Aisha Battersby - Head of Product & Operations - Corporate
  • Ian Keane - Corporate Manager
  • Kerith Hulme - Travel Counsellor
  • Graeme Codrington - Guest Speaker Marc de Jager - BD Coach Jim Eastwood - Global Sales Director

We asked some of our Travel Counsellors to share some of their key takeaways from the day

"Always be one step ahead" ~ Shainaaz Moosa

"People are going to travel, but it is going to change. Different travellers will have different needs. Stay in contact with our customers. Ordinary is not going to cut it, we have to be specialists, providing the extra care. We also need to sharpen our pencils, to know the systems, and all that is on offer. This is so that we can service our clients professionally and in the best way possible." ~ Petrone Schoeman

"Perseverance is the 'key' to success. Change is essential with the times. Move forward and 'just do it!" ~ Cheryl Cross

"If you had asked people what they wanted... they would have said faster horses" Henry Ford. Love this! Think out the box.... show up every day... interact with your customers... and it will come. Take 'care of' and 'value your mental health'!" ~ Marcia Moravec

"My key takeaway was the reality that things will never go back to the way they were. We are evolving and adapting to the new 'normal." ~ Kirsty Fourie

"Don't just re-Build... RE-IMAGINE! Disruption creates opportunity. Focus on the Future - not the Past! Come back stronger and build on from here. Personal service is delivered by human connection #PIVOT" - Roslyn de la Hunt

"Engage! Move with the times - be personal. Re-imagine your business. Become an expert in something. Use your foundations and build up the way you want them to be. And Be Brave!" - Debby Apetauer

Travel Counsellors have identified areas in their business where they need further training. They have created their plan of action tailored to what they need to do to prepare for the build back.

Travel Counsellors and their families came together later for an interactive evening of fun.

Hosted by Michelle and Faeza we shared a meal and a drin__Travel Counsellors hosted our first-ever virtual conference on the 26th of March 2021. It was a day event and then we enjoyed the evening together.__

Travel Counsellors are more ambitious this year than any other year.

Travel Counsellors have identified areas in their business where they need further training. They have created their plan of action tailored to what they need to do to prepare for the build back.

Travel Counsellors and their families came together later for an interactive evening of fun.

Hosted by Michelle and Faeza we shared a meal and a drink together. There were loads of laughs... The heat was on in the kitchens too with a TC 'Rate my Plate' competition. The winner was Chantal Smuts. Wow, do TCs have Talent! We got to enjoy a TC lip-sync competition where Roslyn de la Hunt and her family won...

A great time was had by all. We look forward to a great build-back that will be even better than ever before. Our TC franchisees are more ambitious now than ever before. If you too would like to be part of this community and to build a business that will build back better then please get in touch.

Interested in becoming a Corporate Travel Counsellor?

It's a big decision to start your own Corporate travel business, that's why we're on hand to help you.

Talk to our Corporate team