A window into our world

Rip Curl are one of the world's largest brands, with travel plans that change quite literally with the tide. So, what do they have to say about the service and expertise provided by their Travel Counsellor, Meagan Patterson?

Marc de Jager, a Business Development Exec works with TC’s to help them to build their business. He helps them to understand their Why and then works on the How using the data and insights provided by Travel Counsellors.

It's not lip service. Our Customers and TCs are at the very heart of everything that we do. We minimise their risk.

Over 100 Travel Counsellors joined us at the two day event in Birmingham, focused on taking their corporate travel businesses to the next level.

Realising that I was just a number in a wheel chasing endless targets and feeling burnt out. I took the decision to take hold of my future and to start my own business with Travel Counsellors as my partner.

Travel Counsellors are not pigeon-holed into selling a certain destination or product type. Plus, they retain control of the booking, future-proof their business and earn more money when they book through Phenix.

Not only do we support our Franchisees with marketing, business development, IT, commercial... but we also offer ongoing training face to face.

A better work-life balance is one of the reasons why our Travel Counsellors say they wouldn’t return to their previous job! Their kids and partners so appreciate all that they do.

Delivering exceptional service is key to building successful relationships with customers. It is for this reason that our customers come first, every time.