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Customer service, the Travel Counsellors way

Insights

Besides providing unforgettable holiday memories, Travel Counsellors are famous for their world-leading customer service. And by running a business based on personal relationships and getting to know the customer inside out, it comes naturally.

Why caring and kindness aren't just 'nice things'

Opinion

Caring and kindness are not just ‘nice things to do’ – this is a key trend showing a customer that you care like a friend, be that through face to face interaction or sharing such positive stories on social media.

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