How we support your business

With our head office as your back office, award-winning technology and global support, at Travel Counsellors, we free you up to do what you do best - fulfilling dreams and creating memories.

Giving you above and beyond

There is no more comprehensive support for a franchise owner than with Travel Counsellors. Simply put, we’re not successful until you are. That’s why with Travel Counsellors, it’s a partnership, and it’s why we have a 60/40 fee structure. The level of support you’ll receive to run and succeed in your business is unrivalled. From admin, finance, marketing, product, IT, business support, technology and everywhere in between - we’ve got you covered. You’re the reason for our brilliant head office team. They’re here for you.

What does the support look like?

Whatever help you need, our 360°, wrap-around support covers your whole business.

One monthly fee to cover all your business costs

For £105 + VAT a month, we’ll cover all your day-to-day business needs:

  • Business grade telephone line and broadband installation
  • Call recording (+£10/month)
  • Personal indemnity insurance
  • Unique financial trust protection
  • Package travel directive & travel policy compliance
  • 105 + VAT per month

Continually improve your business

Find out more about what we do to keep you and your business ahead of the game.

Comprehensive marketing support

We support you with regular marketing activity. From social media pins for you to use, to full-on marketing campaigns to your database, we'll help with all aspects of marketing your business.

More about our tools

Supplier partnerships

From exclusive educationals and events, to regular supplier training days, you'll constantly benefit from our fantastic supplier relationships.

More about our benefits

Need some advice?

Call us on 0808 231 2879

E-mail us at

Meet our support team

At Travel Counsellors, our people are our biggest asset. Our global support team have always got your back, as, simply put, we're not successful until you are.

“I love to be able to provide support and guidance that really makes a difference to our Travel Counsellors businesses.”

Nick Hughes, Corporate Travel Business Coach

400+ expert colleagues dedicated to supporting you

years' experience helping people build successful businesses 25

“I love being a trainer because it’s great to know I’m helping new franchisees build the foundation of their very own business.”

Nichola Parr, Trainer
The secret to a happy work life is having amazing people like you all at head office supporting us throughout all things, big and small! A big thank you to everyone at Venus. — Olivia Posca - Travel Counsellor.

Interested in becoming a Travel Counsellor?

It's a big decision, that's why we're on hand to help you.

Talk to us