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Comprehensive marketing support
We support you with regular marketing activity. From social media pins for you to use, to full-on marketing campaigns to your database, we'll help with all aspects of marketing your business.
More about our toolsHow we support your business
We'll help support your business with marketing, technology, IT support, industry knowledge and updates, and your own personal development.
Giving you above and beyond
There is no more comprehensive support for a franchise owner than with Travel Counsellors.
Simply put, we’re not successful until you are. That’s why with Travel Counsellors, it’s a partnership, and it’s why we have a 60/40 fee structure.
The level of support you’ll receive to run and succeed in your business is unrivalled. From admin, finance, marketing, product, IT, business support, technology and everywhere in between - we’ve got you covered.
You’re the reason for our brilliant support team. They’re here for you.
What does the support look like?
Whatever help you need, our 360°, wrap-around support covers your whole business.
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Duty Office
Expert and emergency support, 24/7. There for you, and there for your customers in resort
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Business Development
ILM-qualified business coaches provide expert guidance, training and support with every aspect of your business
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Tech & IT
Technical support to keep your business running smoothly and securely
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Product & Commercial
Our commercial team negotiate the most competitive rates with the world’s best travel suppliers
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Global Team
1,900-strong Travel Counsellors community in 6 countries. Local expertise, globally
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Marketing
Our talented marketing team provide assets for you to use, and give you the tools and training to 'create your own'.
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Continual learning
Over 500 relevant e-learning courses keep you and your business on the front foot
Improving your Business
Supplier partnerships
From exclusive educationals and events, to regular supplier training days, you'll constantly benefit from our fantastic supplier relationships.
More about our benefitsMeet our Support Team
At Travel Counsellors, our people are our biggest asset. Our global support team have always got your back, as, simply put, we're not successful until you are.
“I love to be able to provide support and guidance that really makes a difference to our Travel Counsellors businesses.”
300+ expert colleagues dedicated to supporting you
years' experience helping people build successful businesses 25+
“I love my role in learning: it’s great to know I’m helping new franchisees build the foundation of their very own business.”
The secret to a happy work life is having amazing people like our support office, helping us with all things, big and small! A big thank you to everyone at Venus.— Olivia Posca - Travel Counsellor.
