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Our tools and platforms

With a £15 million investment in technology in the last year alone, we're continually investing in our business.

We provide one integrated digital platform so that you can do your job, brilliantly.

Technology that works for our team and our customers

We’re a proud technology-enabled travel business. If our Travel Counsellors have an idea of how we can use technology to drive innovation for customers, we’re all ears.

In the past, their input has helped shape our in-house technology:

Phenix: An in-house travel booking system that allows you to personalise holidays for your clients. Everything from flights, hotels, and attractions are all in one place.

Meet Phenix, your unique competitive advantage

Our in-house travel booking system, Phenix, provides a single, simple, integrated system for everything you'll need.

Sell what’s right for your customer

  • 450,000 filtered, searchable accommodation options
  • Flights, attractions, cruises, tours – all in one place

The best price, always

  • Automated price comparison
  • Access to 1,000s of approved, trusted suppliers

Global buying power, local expertise

  • Over 1,000 direct contracts with major suppliers
  • More than 40 trusted DMC partners around the globe

One integrated digital platform

  • All your transactions in a central location
  • Booking platform and contacts synced with customer app

Increased conversion with myTC app

  • Get convenient, bespoke quotes for your customers through our app
  • Increased conversion of 25% using the app

Your feedback counts

  • You have a say in helping to shape our technology
  • Tech updates are released every three weeks

myTC is the partner in your pocket

With our myTC mobile app, you have the power to manage your travel business right at your fingertips. And the best part? When you make updates or changes in the Phenix booking system, they automatically reflect in the myTC app.

Watch the video to see why our customers and Travel Counsellors love our app and how it’s helped achieve a 25% increase in conversion.

Our tech dream team - Phenix and myTC

Phenix, and the integrated myTC mobile app, are perfect complementary tech partners. Working together, they provide engaging quotes, bespoke itineraries and real-time travel updates to your customers before, during and after their travels.

Your ongoing training and development

As a Travel Counsellor, you’ll want your travel business to be the best business possible - and we'll help you get there with our training and development opportunities.

We have everything you need to succeed

Our proven franchise model means that whatever your experience, your drive and determination combined with our continuous support will allow you to run a successful travel business.

To succeed, you’ll need to be:

  • Be eligible to work in the UK
  • Commit to it, full-time - the hours you work are up to you, but you need to dedicate time to be a success
  • Understand that you’ll be running your own business, on commission-only
  • Be able to fund your training

Ready to speak with us?

If you’re interested in finding out more about becoming a Travel Counsellor, our Franchise Team is always ready to talk. Just complete the form below, call them on 0161 464 5243 or email at careers@travelcounsellors.com.

"Our myTC app has made a big difference, not only the level of service I can offer my customers, but the increased success I have with conversions and customer engagement by using it. "

Lucy Althorpe
Travel Counsellor

Are you ready to become a Travel Counsellor?

Becoming a Travel Counsellor opens up exciting opportunities. But we understand that you may have questions or just need some guidance to make the best choice for yourself. That's why we're here to help. Speak to one of our experts today to learn more.

Talk to us