Our Business Model

We’re the longest-established UK travel franchise, with more travel professionals running their businesses with us than any other. That’s proof that our model works.

What is our business model?

  1. Our business model is built on partnerships. As a self-employed franchise holder arranging bespoke travel experiences for your customers, you’ll earn commission on the services you sell. Our commission is split 60/40 - 60% for you; 40% for us.
  2. For that 40%, you’ll receive our unwavering support and continual investment in your business to see its success.
  3. Although we’re a commission-based business, customer experience means everything to us. When presented with two-holiday options - one better for the customer and one better for your pocket - you’ll always put the customer first.
  4. Become a Travel Counsellor, and you’ll become part of a unique global travel company.

Trust in our financial strength

It’s reassuring to know that everything you book with Travel Counsellors is financially protected, thanks to our unique Travel Trust.

This unrivalled level of cover holds your customers’ money in reserve, and only releases it to the supplier once they have travelled.

With this level of financial protection, we’ve successfully and seamlessly protected many of our overseas customers when things have gone wrong, such as supplier failure.

Why do we do this? Because we truly care about our customers.

How we make planning a holiday simple

Our booking platform Phenix and the integrated myTC mobile app are game-changers in allowing you to source and book the right holidays for your customers. It offers you the control and freedom to:

  • Earn higher levels of commission by creating bespoke travel itineraries quickly and easily
  • Filter and select flights, transfers, accommodation and services from a host of trusted travel partners, all on one digital platform
  • Wrap everything up with extensive financial protection, giving peace of mind to your customer and delivering a unique travel experience that can’t be bought elsewhere

Or maybe you want to act as the travel agent and book with one of our third-party travel providers? You have complete flexibility to do what's right for your customer.

Find out more about the tools we use.

We have everything you need to succeed

Our proven franchise model means that whatever your experience, your drive and determination combined with our continuous support will allow you to run a successful travel business.

To succeed, you’ll need to be:

  • Be eligible to work in the UK
  • Commit to it, full-time - the hours you work are up to you, but you need to dedicate time to be a success
  • Understand that you’ll be running your own business, on commission-only
  • Be able to fund your training

Ready to speak with us?

If you’re interested in finding out more about becoming a Travel Counsellor, our Franchise Team is always ready to talk. Just complete the form below, call them on 0161 464 5243 or email at careers@travelcounsellors.com.

Our support never wavers

We’re as ambitious as you, and the support we offer helps you take your career where you want it to go:

Best-in-class training

  • Tailored, industry-leading training, whatever your background
  • Continual guidance as you set up and grow your business

Assistance that goes the extra mile

  • You’re self-employed, so you call the shots
  • We give you the peace of mind knowing that you’re backed by our support team 24/7

The technology to deliver

  • Our integrated booking platform, Phenix, and associated customer portal are integral to how we run business
  • £7m annual investment in our tech means you have the best tools in the industry

Credibility that money can’t buy

  • Our unique industry standing is a powerful ally as you set up your own franchise
  • 2,000 global colleagues provide instant expertise and an invaluable support network

Developing you and your business

  • ILM-qualified Relationship Managers to increase your skills and confidence
  • Continual learning and development to help grow your knowledge and your business

Clear communication

  • Daily media keeps you abreast of developments at Travel Counsellors and across the travel industry
  • Webinars, TV shows, forums and message boards keep you informed and included

Are you ready to become a Travel Counsellor?

We know it’s a big career decision, and that’s why we’re here to help you make it. Get in touch and speak to one of our experts today to learn more about travel agent jobs and how you can take control of your career.

Come and talk to us