Travel Academy

Are you passionate about travel and seeking an inspiring new career? You’re in the right place.

Always dreamed of working in travel?

Have a passion for travel, but never worked in the industry? Love caring for customers and nurturing relationships? Looking for a better work/life balance? Our Travel Academy training course is the route to a rewarding new travel agent career.

Travel industry experience is not required, but you will need:

  • An entrepreneurial mindset and a passion for travel
  • The drive and commitment to set up and build your own business
  • Outstanding customer service skills and a can-do attitude
  • To be brilliant with people, on the phone and networking

Hear from our Travel Academy Travel Counsellors

With the training and support provided by our ITT-endorsed Travel Academy, having no previous experience in travel is no barrier to success as a Travel Counsellor. Hear from two Travel Counsellors who joined us through our Travel Academy.

From city banker to Travel Counsellor

Louise Hunt joined us with no previous experience in the travel industry. Now she is one of our top-selling Travel Counsellors.

Work-Life Balance

Academy graduate Elliott Rouse details how he embraced our ‘work from anywhere’ model to build the foundations of a successful business after relocating his business.

Change career and start selling in week two

For a start-up investment of £10,000 + VAT, we’ll provide the following:

  • Our Academy Training programme
  • 10 days’ hybrid learning delivered virtually
  • Training delivered by our experienced team
  • Personal mentor for your first 6 months of business
  • Learning and development tools including our innovative e-learning platform, Discover
  • Compliance training and accreditation including ATOL bonding and all licensing
  • Our unique Travel Trust; the best financial consumer protection in the industry
  • CLIA (Cruise Lines International Association) membership
  • Credit to spend on personalised merchandise or stationery
  • Laptop, business phoneline and our booking platform, Phenix
  • 10,000 + VAT
  • 6-month onboarding journey
  • 10-day initial training
Questions? Get in touch

Meet our training team

With an average of 25 years’ travel industry experience, our accredited trainers and coaches deliver best-in-class training, setting you firmly on the path to a successful new career as a work from home travel agent. Your initial training is in small groups covering all aspects of running your own successful travel agency franchise.

What you’ll learn, using our tried and tested techniques:

  • How the travel industry works
  • How to find and retain repeat customers
  • How to successfully market your business and maximise your income
  • How to use our in-house digital booking platform.

Got a question?

  1. It’s understandable if you do. Here’s the answers to some of the questions we're asked most frequently:

Will I receive training on how to use the travel booking system?

Karen Morris, Operations Director

"Yes. During your initial training course we will show you how to create quotes, make and amend bookings using our booking platform, Phenix. You'll have access to a wealth of support to answer any questions and help you get the most of of the platform. "

How is the initial travel training taught?

Catherine Mackey, Academy Travel Counsellor

"Your initial training will be held in small groups and led by the brilliant training team. After your initial training, you'll have self-study modules to complete at home and then access to a range on ongoing training opportunities."

Will I have to pass exams before I can sell travel?

Victoria Trundle, New Franchise Business Development Manager

"Throughout your training course, there are some online assessments to ensure you are making the progress we would expect. After you've completed mandatory training, you can access even more learning and development resources to keep your business growing."

Our Travel Academy franchisees share their experiences

From retail to policing, we’ve welcomed people from all walks of life through the doors of our Travel Academy programme. What unites them all is an absolute passion for travel and the ambition and drive to become successful business owners.

Interested in becoming a Travel Counsellor?

It's a big decision, that's why we're on hand to help you.

Talk to us