What do we do?
The best way to show what our franchisees do is to let our customers explain. All the footage in this video was taken by customers and shared with us.
We’re a global travel business with exceptional customer care in our DNA. We empower people with a passion for travel to run their own travel businesses, taking care of the travel arrangements of more than 450,000 customers each year.
Travel Counsellors is a global travel business committed to providing you with all the tools, technology and support for starting a successful career.
You'll run a home-based travel agency with the freedom to set your own schedule and develop personal relationships with your clients, really understanding their preferences and crafting customised trips just for them. And with a wide network of travel suppliers all in one place on the Phenix in-house booking system, including airlines, hotels, and tour operators, you'll have all the resources you need to create unforgettable itineraries with ease.
In short, we’ll give you all the support and tools you need to make a successful travel business!
We put people above all else. You can see that in how we help you constantly learn and grow with training tools and guidance that enhance your business skills and knowledge. We provide everything you need to build flourishing leisure and corporate travel businesses as part of a company that truly cares.
The best way to show what our franchisees do is to let our customers explain. All the footage in this video was taken by customers and shared with us.
Travel Counsellors globally
itineraries booked annually
the year we were founded
We’re a people-first business, with care at the heart of our culture.
It’s important to know you're booking travel with someone you can rely on. We put trust at the centre of everything we do and our business model is built on establishing trusted personal relationships with customers.
We underpin our unique personal service with our own Travel Trust financial protection for customers, as well the reassurance provided by our ATOL and IATA licences. And by working with thousands of hand-picked suppliers and trusted travel providers around the globe, we ensure customers receive the highest levels of protection, care, support and service wherever and whenever they travel with us.
“You'll be empowered to work on things you're passionate about. You'll be given autonomy. Your ideas will matter.”
300 Members of support staff internationally
60% Repeat booking rate over
“I love caring for my customers and growing my business as a result. Joining Travel Counsellors is the best thing I’ve done.”
Watch our short video and hear our CEO, Steve Byrne, explain how Travel Counsellors cares for its customers and the ethos of support that underpins our people-based culture.
If you are ready to join our award-winning and constantly expanding global team, contact one of our experts today. Our support team will be able to assist with any queries you may have.