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Goodbye 2019, Hello 2020!

Insights

Regional MD Kaylene Shuttlewood on the year that was and what’s ahead. While 2019 was a big year for Travel Counsellors, 2020 promises to be even bigger.

9 Service Tips All Travel Agents Need to Keep Customers Happy Long Term

Insights

To ensure repeat business and referrals, travel agents need to make customers' experiences as positive as possible. This can be as simple as adopting a few simple service methods that are easy to implement but make a massive difference to your business.