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What do we do?
At Travel Counsellors, we go beyond just organising trips. We add a personal touch to every itinerary by putting ourselves in our customers’ shoes and curating their perfect journeys.
Get to know Travel Counsellors
Empowering travel entrepreneurs worldwide with world-class technology and unrivalled support.
Who are Travel Counsellors?
Travel Counsellors is a leading global travel business dedicated to empowering individuals with a passion for travel to launch their own successful travel agencies. With exceptional customer care at the core of what we do, we support over 450,000 happy customers each year.
You'll run your own home-based travel business with the freedom to set your own schedule, build personal relationships with your clients, and craft bespoke travel itineraries tailored to their preferences. With access to our advanced in-house booking system, Phenix, you’ll be connected with thousands of trusted global suppliers, including airlines, hotels, and tour operators, providing everything you need to create unforgettable travel experiences with ease.
Why join Travel Counsellors.
We aim to be the world’s most caring travel homeworking company, with people at the heart of everything we do. Here’s what sets us apart:
Complete Support: From day one, we equip you with all the tools, training, and support you need to succeed.
Freedom & Flexibility: Work from anywhere, set your own hours, and be your own boss.
Trusted Resources: An exclusive network of verified global suppliers ensures your clients receive the best quality and care.
Personalised Service: Build meaningful relationships with your customers and design truly personal travel experiences.
What makes us special
Travel Counsellors has grown into a thriving international community spanning six countries, including the UK, South Africa, and the UAE. Here’s a snapshot of our impact so far:
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2200
Travel Counsellors globally
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140,000
itineraries booked annually
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1994
the year we were founded
Our culture of care
At Travel Counsellors, 'care' is more than just a value—it’s at the heart of everything we do.
We lead by example
- We live and breathe the values that make us special
- We all take responsibility as role models in our business
We nurture
- We guide, we don’t instruct, and we foster creativity
- We empower our people to be the best version of themselves
We’re a connected team
- Our clear vision and strategy mean we really know our ‘why’
- We’re united by a clear sense of purpose and a shared set of values
We trust
- Our environment is open and honest, and we encourage feedback
- We trust our people, empowering them to make decisions that work for them
We grow
- We’re passionate about attracting and developing the best talent to deliver our vision
- We encourage learning and development by providing training courses and expert guidance
We support and celebrate
- Our culture is caring and supportive
- We love celebrating our success and rewarding our people
Our diversity and inclusion ethos at Travel Counsellors
At Travel Counsellors, 'care' is more than a word; it's our way of life. This commitment to care shapes our culture, ensuring everyone feels a deep sense of belonging. We pride ourselves on embracing everyone's unique qualities, whether related to gender, race, religion, sexual orientation, ability, or a kaleidoscope of lived experiences. Our celebration of diversity mirrors our core values: Care, Human connection, and an Entrepreneurial spirit. By valuing everyone’s uniqueness, we cultivate a culture of care and connection, fuelling our drive for innovation and impactful outcomes.
Celebrating diversity is at the heart of what we do. We're dedicated to not just being a diverse and inclusive company but a community that's globally connected. For us, inclusivity is more than a tick box; it's a belief. Every story and voice in our team is crucial, shaping our collective future - a future we build together.
Join us in this journey. We welcome all of you, every part that makes you unique. Together, embracing 'care' and 'humanity', we make a real difference.
Why clients trust Travel Counsellors
With customer trust at the centre of our business, we ensure peace of mind for every booking you make. Our industry-leading financial protection and wide network of vetted travel suppliers ensure your clients receive the highest levels of care, support, and service no matter where they travel.
Join our global community
When you join Travel Counsellors, you’re not just starting a travel business—you’re becoming part of a global network of passionate travel experts. Together, we share insights, knowledge, and success stories to make every day inspiring and rewarding.
“You'll be empowered to work on things you're passionate about. You'll be given autonomy. Your ideas will matter.”
300 Members of support staff internationally
60% Repeat booking rate over
“I love caring for my customers and growing my business as a result. Joining Travel Counsellors is the best thing I’ve done.”
We’re all about doing the right thing
Watch our short video and hear our CEO, Steve Byrne, explain how Travel Counsellors cares for its customers and the ethos of support that underpins our people-based culture.
Start your journey with Travel Counsellors
Are you ready to turn your passion for travel into a thriving career? Join our award-winning team and benefit from unmatched training, cutting-edge technology, and a supportive community. Take control of your career today with Travel Counsellors.