Do you want to learn what it’s like to be a Travel Counsellor? With the latest news, exciting case studies, and personal experiences from our dedicated team of Travel Counsellors, you can see what a career with us looks like from the inside.
London-based Travel Counsellor, Matt Tamayo-Myerson, left this previous role to become a Corporate Travel Counsellor in 2009 . We caught up with him to find out how he balances running a very successful business with being a dad to his three children.
"Being a Travel Counsellor has allowed me to be my own boss, I can make time to do the things that are important to me and I love being able see my grand kids more."
Our franchisees can sell the product which is exactly right for the customer, they wow their customers with a level of service they can’t get elsewhere and they keep them coming back time and time again.
So far this year, our Travel Counsellors have packaged over 1,200 bookings directly with our DMCs through our in-house booking system Phenix, compared to 400 throughout 2016.
It’s not just the kids that love a good story – they are what make us tick, from a plot in soap, a good book, play or snappy headline that captures our attention, such as the recent ‘travel agent secures booking whilst in hospital’.
Caring and kindness are not just ‘nice things to do’ – this is a key trend showing a customer that you care like a friend, be that through face to face interaction or sharing such positive stories on social media.
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