Reconciliation Analyst

About Us

At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,100+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023 & 2024), we’re expanding rapidly and looking for exceptional individuals to join our Head Office team.

Role Description

This is a great opportunity for a team player who has first class attention to detail and is highly numerate. The role will involve handling high volume of VCC transactions to ensure these are reconciled and authorised. Working with colleagues within TC Support and the wider business too. Provide industry leading support throughout our Reconciliations Function.

Principle Accountabilities

• To Ensure the fast and efficient reconciliation of Virtual Credit Card statements.
• Contribute to the wider business strategy to reduce, control and maintain any unreconciled Virtual Credit Card transactions.
• Ensure daily workload is managed and SLA’s are met and support colleagues within the Reconciliation function and wider TC Support to clear unreconciled transactions.
• Contribute to team meetings.
• Actively seeking, documenting and implementing ways to improve process.

Skills and Experience Required

• Attention to detail
• Strong Analytical skills
• Problem-solving
• Ability to work to deadlines

Our Benefits

• Competitive salary + annual bonus
• Flexible hybrid working
• Career development opportunities
• 25 days holiday (increasing to 28 after 5 years)
• Enhanced Maternity/Paternity pay
• 3 paid charity days
• Company events and incentives
• 3x salary death in service benefit
• Pension scheme
• Private Medical Insurance or Healthcare Cash Plan
• Free breakfast and beverages

Inclusive Recruitment Statement

Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process. We believe diverse perspectives strengthen our team and encourage all to apply.