At Travel Counsellors, we're committed to empowering you with the right tools and resources to take your travel business to new heights.
Technology that works for you and your customers
With a £16 million investment in technology over the past year, we’ve developed an integrated digital platform that simplifies your day-to-day operations, allowing you to focus on what matters most—your clients.
Tools to build your success - meet Phenix, your competitive edge in travel booking
Phenix is our in-house travel booking platform, designed to help you build bespoke itineraries effortlessly. Use its AI-powered features to pull together complex, multi-centre itineraries with ease. Everything you could ever need is in one handy place.
Key features of Phenix
Our in-house travel booking system, Phenix, provides a single, simple, integrated system for everything you'll need.
Flights, attractions, cruises, tours – all in one place
The best price, always
Automated price comparison
Access to 1,000s of approved, trusted suppliers
Global buying power, local expertise
Over 1,000 direct contracts with major suppliers
More than 40 trusted DMC partners around the globe
One integrated digital platform
All your transactions in a central location
Booking platform and contacts synced with customer app
Increased conversion with myTC app
Get convenient, bespoke quotes for your customers through our app
Increased conversion of 25% using the app
Your feedback counts
You have a say in helping to shape our technology
Tech updates are released every three weeks
myTC app
The myTC App seamlessly integrates with Phenix, acting as your client’s travel companion. From bespoke quotes to real-time travel updates, the app elevates the client experience while boosting conversions by up to 25%.
Benefits of myTC:
Fingertip convenience: Manage your travel business with ease.
Real-time updates: Changes made in Phenix are automatically reflected in the app.
Enhanced customer engagement: Deliver engaging quotes and seamless travel communication before, during, and after trips.
Our tech dream team - Phenix and myTC
Phenix, and the integrated myTC mobile app, are perfect complementary tech partners. Working together, they provide engaging quotes, bespoke itineraries and real-time travel updates to your customers before, during and after their travels.
Continuous support and development
We understand that your success depends not only on tools but also on ongoing development. That’s why we offer tailored training and support through our robust learning platforms and programmes.
Discover e-learning system
Access over 4,500 interactive videos and courses covering destinations, social media strategies, and more.
TCTV
Stay updated with weekly webinars and live broadcasts featuring industry developments and tools.
Accelerator Programme
Scale your business with our targeted initiatives, providing the know-how to grow your sales and achieve your goals.
Brand Centre
Everything needed to create your brand is here — all the marketing collateral you can think of, from posters to keyrings, mugs and more.
Contact Centre
Your own personal customer database and analytics tool, allowing sophisticated segmentation to better understand and market to your customers. Manage records and marketing lists, create and send your own marketing, or let us do it for you.
Online support from other Travel Counsellors
Our community hub, 'TC World', gives you instant access to the invaluable local knowledge and experience of 2000 fellow Travel Counsellors around the globe.
Is this right for you?
Passionate about travel? Entrepreneurial? Motivated to succeed? Take the leap with Travel Counsellors and create a thriving, flexible business tailored to your dreams.
To become a travel agent with Travel Counsellors, you’ll need to be:
Eligible to work in the UK
Committed to making your business a success with full-time dedication
Comfortable with earning on a commission-only basis
Able to fund your initial training
Ready to speak with us?
Take the first step toward building a rewarding career. Contact our Franchise Team today! Complete the form below or call 0161 464 5243 or email careers@travelcounsellors.com.
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"Our myTC app has made a big difference, not only the level of service I can offer my customers, but the increased success I have with conversions and customer engagement by using it. "