How the Travel Counsellors' model supports teamwork

Starting your own business doesn’t have to mean going it alone

You can work in duos, teams and more to reach even greater success. Here's how it could work for you:

Work as part of a team

  • We actively encourage our Travel Counsellors to run their business in the best way for them and their customers. If you believe employing your own staff will help your business thrive, why not build a team to unleash your full potential?
  • You could employ an assistant to free up your time and build even more long-lasting customer relationships. Or why not assist your fellow Travel Counsellors to boost your income?

Work with a business partner

  • We are all stronger when we come together. Our flexible business model allows you to team up with fellow Travel Counsellors and work alongside a trusted business partner to pool your efforts and earnings.

Match up with other Travel Counsellors

  • If you need help with a customer enquiry, we'll help you find other Travel Counsellors with the expertise to assist you and help deliver your customer’s dream holiday.
  • With over 1,900 Travel Counsellors worldwide working with the same common goal, there will always be someone to support you with the knowledge you’re searching for.

Seek guidance from your mentor

  • As part of our dedication to ensuring a smooth onboarding process, every Travel Counsellor is appointed a personal mentor for the first six months in business.
  • Your experienced mentor will be able to help you deal with every challenge that comes your way and will be by your side to celebrate your achievements and wins. Why not pay back the favour and become a mentor yourself one day?

Do you want to learn more about working as a Travel Counsellor?

If working as part of our supportive global community sounds like the right next step for your career, and you’d like to learn more about Travel Counsellors, please visit our FAQs page or contact a support team member today.

Ready to find out more?

Our franchise team is happy to answer any questions you may have.

Frequently asked questions

What support is available?

At Travel Counsellors, we understand the importance of having a reliable support system throughout your journey so you can navigate challenges with confidence. That's where our TC Support Portal comes in.

Our TC Support Portal swiftly locates relevant resources for your query and provides answers to FAQs asked by fellow Travel Counsellors. This smart tool seamlessly connects you with the information you need, allowing you to find solutions quickly. With each question asked, the knowledge base expands. You can also submit an enquiry to our dedicated TC Support team of highly skilled travel experts.

Contact our support team today.

Is there out-of-hours support?

Absolutely! We understand the importance of having support available around the clock. That's why our dedicated duty office is here to assist and provide guidance, for you and your valued customers.

Our duty office team keeps a close eye on global events in case a situation arises that could impact your clients. With their finger on the pulse, they'll keep you informed and updated accordingly. If any disruptions may affect your bookings, they’ll let you know rapidly so you can support your customers.

No matter where you are in the world, our Support Portal is open to you 24/7. You can rely on us to support your business needs anytime, anywhere. While most of our Support Teams operate during traditional office hours, we understand that flexibility is crucial. That's why key teams are also available evenings and weekends. You can have peace of mind knowing that you and your customers are well taken care of, day and night.

What happens when I go on holiday?

Your business won't suffer when you take a well deserved break. We have a buddy system in place, where a designated Travel Counsellor will take care of your customers while you're away. You can enjoy your well-deserved holiday with peace of mind, knowing that your business is in capable hands.

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