During our annual conference back in November 2023, we announced something that would revolutionise the way in which our Travel Counsellors meet their clients’ needs – allowing them to work more efficiently to manage enquiries and get those all-important bookings over the line.
Now, we’re pleased to have launched TC Journeys. Built into our existing Phenix platform, TC Journeys significantly reduces the time and effort needed to research and create complex, multi-centre itineraries – making being a reputable tour operator a whole lot easier!
What is TC Journeys?
Simply put, TC Journeys is the future of itinerary creation. It’s part of the £15m investment we’re making into our tech this year.
You can browse a wide range of pre-made, curated itineraries to incredible destinations all around the world. If you see something that fits what your customer is looking for, you can quickly re-check and re-price based on their preferred travel dates. Plus, if a particular part of the itinerary isn’t quite right for your customers’ needs, you can customise and re-design it to make it perfectly suited to them.
This streamlined approach allows you to craft inspirational quotes that are tailored to your customers' needs at a much faster pace. Search by location, then use the handy filters to narrow down based on category, duration, and price.
Gone are the days where you need to set aside a few hours to research and put together the right itinerary. Instead, you can have something ready to send over to your customers in a matter of minutes! Just imagine how much more time that will leave you to focus on building new relationships and growing your business – not to mention how many more enquiries you’ll be able to get boxed off in a day! By being empowered to work more efficiently, you’ll be able to provide an even greater level of care and service for your customers.
Leveraging the strength and power of our community
TC Journeys taps into the unrivalled expertise of our 2,000+ strong community, as many of the pre-loaded itineraries have been created by our franchisees. This allows our business owners to draw on the knowledge of fellow Travel Counsellors who might be experts in a particular destination, product, or market.
When you come on board as a Travel Counsellor, you’ll also be able to use TC Journeys to create your own itineraries for other business owners to use. After all, sharing is caring!
One of the things that we think sets us apart from the competition is our continuous investment in our tech to enable our franchisees to be their best and provide the outstanding levels of customer care that we’re known for. Are you ready to join a franchise where you’ll have access to the best tools in the industry? Then look no further than Travel Counsellors. Enquire today and you could be running your own business in no time!