Rachel Hunt shares her story of joining Travel Counsellors from a well known TMC. With her experience and our support, she quickly became one of our top-selling Travel Counsellors.
You know better than anyone that price matters to your corporate travel clients.
Whilst the level of service and value you offer to clients is undeniably important, if you’re not competitive on price, the conversation never gets off the ground.
You know this. We know this. That’s why we have a dedicated team in our head office to source and negotiate the best corporate travel fares for our franchisees.
Top 20 Buying Power
The breadth of our specialist fares ranges from entertainment to marine to ancillary services, and everything else in-between.
As a top 20 travel management company (TMC) in the UK, we have the buying power to negotiate the best fares with suppliers. So, if we don’t currently offer fares in a specialist area, our team can review and investigate to help ensure you have the right products at your disposal to sell the travel your clients are asking for, at a competitive price.
Here’s just five ways we make booking corporate travel easier for our franchisees:
1. Corporate, leisure and specialist fares
Our corporate travel franchisees have access to fares for both their corporate and leisure clients, including clients with specific industry needs – something many other TMCs don’t have access to.
We have negotiated cluster fares with all major carriers, including those which are notoriously difficult to access.
2. Access to NDC fares
We provide access to IATA’s New Distribution Capability fares directly from our in-house booking system, Phenix, giving you more options for flights, ancillaries and policy enforcement.
NDC is a hot topic. Having our own system, which is updated every 3 weeks by our in-house development team, gives us more control over how we implement and adapt as NDC is rolled out.
3. Aggregation of scheduled and low-cost carrier content
Our franchisees can see all flight options right alongside each other - from scheduled flights to low cost carriers. You get visibility of flight options and fares all in one place, helping you make the right choice for your client, whatever their budget and travel preferences.
4. GDS integration
Over our 25-year history, we’ve developed collaborative partnerships with GDS vendors to ensure that our franchisees have the right product to sell, at a competitive price.
One of the biggest we work with is Travelport. We’re part of their user testing forums and regularly work with them on bespoke software development. Whenever there’s a new piece of functionality available, we’re often at the forefront of that user testing group, meaning our franchisees get access to new functionality before other TMCs.
5. It’s all in one place
As well as comparing fares, you can see airline seat allocation options and ancillary services in Phenix and Smartpoint - whether you’re a native GDS user or not - helping you tailor the travel experience for each and every client.
Rip Curl are one of the world's largest brands, with travel plans that change quite literally with the tide. So, what do they have to say about the service and expertise provided by their Travel Counsellor, Meagan Patterson?
Corporate General Manager, Mark Wilson, explains how Travel Counsellors can offer the high levels of personal service that other TMCs can't.