Berkshire-based Travel Counsellor Sally Murray joined us in January 2018 on our Return to Travel programme. We caught up with Sally to find out why she decided to start her own home-based travel business.
We’re excited to the announce the launch of a new programme tailored to industry professionals with experience in customer facing roles, but without previous experience selling travel to clients.
Our new programme will enable individuals with exceptional customer service and people skills, to embark on a bespoke training course and ongoing support programme that will equip them with the tools and skills to run their own travel franchise as part of an award-winning company.
The launch comes as a result of increased interest in becoming a Travel Counsellors from these types of experienced travel professionals. With closure announcements becoming an unfortunate headline in the travel press, it’s becoming more important to offer talented individuals the opportunity to stay in an industry they love and open up new career paths to them. With nothing like our Travel Trade programme in the industry, this is a unique opportunity that is tailored to the training needs of people from these backgrounds, with the support required to run a successful business from home.
The programme will include an initial full week induction at the Travel Counsellors’ HQ in Manchester, including training on our own in-house booking technology Phenix, which enables our Travel Counsellor business owners to tailor-make travel packages whilst taking control of the margin they make. This will be followed by a number of dedicated follow-up training courses over the next 20 weeks and ongoing business development support, alongside a digital training programme via our own Learning Management System and in-house TCTV broadcasts, as well as regular conferences and events.
Travel Counsellor, Helen Parker, previously worked as a Cabin Quality Manager at Thomas Cook Airlines. She says: “I’ve worked in the travel industry for many years in various roles within aviation, which is a big passion of mine. I really missed the customer interaction that came with the customer-facing roles I’d previously done. I thrive on building relationships with customers and seeing the results of that, and I loved the idea of the flexibility offered by running my own travel business from home. The support has been fantastic and given me the confidence, as well as the skills and technology, to build a successful business and reap the rewards, both professionally and personally. I think it’s great that even more industry professionals now have this opportunity through Travel Counsellors new Travel Trade programme too.”
As the largest and most successful travel homeworking company in the world, we’ve got over 1,800 travel professionals across seven countries, equipped with the tools, support and technology to run their own businesses from home. With over 10 years of successive record growth and sales this year in excess of £600m, our individual Travel Counsellors are earning more than ever before. This success was celebrated most recently when we picked up ‘Homeworking Agency of the Year’ in Travel Weekly’s Agent Achievement Awards for the fifth year running.
Our first Travel Trade programme launches in September, with a further course taking place in October. For a limited time only, we’ll be offering a special introductory joining fee of £2,500 + VAT, with a standard cost of £5,000 + VAT thereafter.
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The main reason I became a Travel Counsellor is my love of travel and organisation. I spend time putting together trips for friends and family, and after taking voluntary redundancy I wanted to go back to doing something I love.
"After more than a year looking at different options and other travel franchise opportunities during my own due diligence process, I found Travel Counsellors to be the winners as far as ethos and technology were concerned."