Why 2026 is the year to switch your travel agency to Travel Counsellors

As 2025 draws to a close, you may be wondering how to move forward with greater confidence, stability, and the right infrastructure behind you as a travel agency owner, without losing control of the aspects you love the most.

At Travel Counsellors, we can help you build your business and take that next step without sacrificing the brand you've worked so hard to establish. If you’re looking at 2026 as the year to transform your business, here’s how we can help.

Keeping your independence

At Travel Counsellors, we provide the infrastructure that powers your success, but you remain the owner of your business. Your customers, and the relationships you’ve worked hard to build, stay yours; your working style remains personal to you, and your reputation continues to grow under your own name.

By taking on the heavy lifting of accreditation, financial protection, supplier payments, reporting, and compliance, we remove the operational burden that might slow you down, giving you back your most valuable asset: time. Taking on these administrative elements for you leaves you free to focus on the things that you enjoy the most and that set your travel agency apart - personalised care, customer connection, and creating exceptional travel experiences that only you can deliver.

Building your business, together

No matter how successful your travel agency is, running it alone may sometimes feel isolating. Every decision rests on your shoulders, and the responsibility for your income and reputation sits solely with you.

When you join Travel Counsellors, you instantly become part of a global community of over 2,200 experienced business owners. You’ll find colleagues ready to share advice on tricky bookings, offer support during busy periods, or simply celebrate your wins. You’re in business for yourself, but never by yourself.

Enjoy personalised support at every stage

At Travel Counsellors, you’ll receive the consistent, practical support you need to thrive. When you move your travel agency to us, you’ll be partnered with an ILM-qualified Relationship Manager. More than just a helpdesk, they’re a dedicated partner who takes the time to understand your specific business goals, needs and objectives, and work to support you every step of the way.

You’ll also have access to a range of specialist tools, including online learning, dedicated support teams, and our Support Portal. Whether your business is in its infancy or you’ve got decades of experience, this support is tailored to you and is always just a call, click or catch-up away.

Growing your business on your terms

Sometimes, growth hits a ceiling, and you might find yourself limited by time, outdated systems, or personal capacity, rather than customer numbers or demand. We remove those barriers with award-winning technology, clear performance insights, and a globally recognised reputation that gives you the tools and self-belief to scale with confidence - whether you want to deepen your expertise in a specific niche, expand into bespoke luxury travel, or grow a team of your own.

Turning commitment into long-term reward

Your dedication is what drives your success. With Travel Counsellors, that commitment is supported by a proven framework designed for sustainability and long-term rewards.

We aren’t looking for quick wins; we’re building for the future. Over time, our Travel Counsellors see a tangible difference in their working lives. They have stronger, more valuable conversations with customers, they make decisions with greater confidence, and they achieve work-life balance. Most importantly, they have a business model built to last.

Turning dreams into reality

For our community of over 2,200 Travel Counsellors, this way of working isn’t a future dream. It’s how they operate every day.

So if you’re considering what 2026 could look like for your business, why not join one of our Discovery Days? You’ll hear real experiences from current business owners, get direct answers to your questions, and understand exactly how Travel Counsellors can support your next stage of growth.