Travel Counsellors Blog

When the unexpected happens, Dean McMackin is ready. Backed by a 24/7 Duty Office team and a powerful community, he can act quickly to reassure customers, solve urgent travel issues and deliver the personal care that defines Travel Counsellors.

Thinking about owning a travel franchise? Discover the promises we won’t make – like overnight success or easy wins – and the ones we will: expert support, innovative technology, and a powerful community to help you build a rewarding travel business.

After 20 years in travel, Lucie turned ambition into action by joining Travel Counsellors. Seeking flexibility, ownership and support, she found the perfect balance of independence and community.

After years in corporate travel, Tim Richardson found freedom with Travel Counsellors, building a business that puts clients first while enjoying support, tech, and community - delivering bespoke service without compromise.

After redundancy, Ian and Louise chose reflection over routine. Instead of returning to employment, they built thriving businesses with Travel Counsellors - gaining flexibility, purpose and control.

Before you decide where to build your travel career, take a step back. What do you really want from your business – and what might you be giving up?

What if career success didn’t mean sacrificing flexibility? Discover how Travel Counsellor Becky Ashworth ran her thriving Gold business while travelling through France, Spain, and Portugal in a campervan – blending work and adventure without compromise.

Travel Counsellors worldwide competed in our biggest-ever global incentive, the TC World Cup. Across 40 teams, over 2,200 Travel Counsellors battled through booking challenges, with Team Netherlands winning a luxury hosted trip to Antigua.

We’ve welcomed Jeremy Smith as AI Innovation Partner, accelerating our £17.5m investment in AI, evolving TC Co‑Pilot, and embedding smart automation so Travel Counsellors can focus on high-touch customer experiences.